Thursday, April 30, 2009

Apr30 Mindmap (C16 Interviewing to Get the Job)

Apr30 Summary (C16 Interviewing to Get the Job)

Chapter16 Summary

An employment interview involves the interpersonal communication exchange between a potential employer and a job applicant who both consider an employment match during a formal business meeting.

How to Get a Job? In my opinion, there are several methods in securing a job. First, the student can scan the latest information of recruitment on newspapers or in the Internet. Consequently, he may send his application letter coupled with his resume and wait for the possible interview. Second, he can tell his intention of seeking employment to all his friends, teachers and relatives and require their assistance. If they have any information, they may immediately notify him or even recommend him to the personnel manager. What's more, he may publicize his resume in the Internet for the reference of prospective employers. Finally, he can attend the recruiting fairs in which he may send his resume to the companies he desires and even be given an immediate interview.

Wednesday, April 29, 2009

Apr30 Mindmap (C15 Creating a Career and Designing Resumes)

Apr30 Summary (C15 Creating a Career and Designing Resumes)

Chapter15 Summary

Creating a career means selecting the right field and matching your skills to the job you want and will enjoy, where as resume is a written marketing tool that briefly summarizes yours skills, abilities, education and experience for a potential employer. Start your resume with work, then included community involvement and activities, and finally address your education. That includes the firms you've worked for, the amount of time you spent in each of your jobs, and your accomplishments in each position.

Try structuring your resume in the following order.

(1) Your Name and Address
Write your name and address at the top of the page. It's becoming increasingly common for schools to notify accepted applicants by e-mail, though, so be sure to include an e-mail address and a telephone number at which the firm can reach you.

(2) Your Work History

Start each job history with the name of the company on the left side of the page. Under that company name write your job title, and on the right side of that same line write your dates of employment (just month and year). It might look something like the following.

(3) Your Community Involvement and Activities

You might list it in the same manner you listed your work experience.
You might also list your personal interests. That includes sports, hobbies and pastimes.

(4) Your Education

Start with graduate level experience if you have any, and then work your way back through undergraduate work and even extension school studies. Use the same format you used above for work experience. List the school first, and then list the degree awarded and the year it was received on the following line. And remember to list any academic awards or distinctions you received and even your GPA if it's good.

Wednesday, April 22, 2009

Apr23 Mindmap (C14 The Business of Change and Conflict)

Apr23 Summary (C14 The Business of Change and Conflict)

Chapter14 Summary

Change is often inevitable and necessary for business to expand and progress into the future. Conflict is an event expressed through communication when individual or group behave in ways that indicate they have in compatible positions or goals. There may be conflict in a company for different purposes like for positions or personal interest. There are different traditional conflict strategies, they are: negotiation, positional bargaining, mediation, conflict management and arbitration.
Conflict is actual or perceived opposition of needs, values and interests. A conflict can be internal (within oneself) or external (between two or more individuals). Conflict as a concept can help explain many aspects of social life such as social disagreement, conflicts of interests, and fights between individuals, groups, or organizations. In political terms, "conflict" can refer to wars, revolutions or other struggles, which may involve the use of force as in the term armed conflict. Without proper social arrangement or resolution, conflicts in social settings can result in stress or tensions among stakeholders. When an interpersonal conflict does occur, its effect is often broader than two individuals involved, and can affect many associate individuals and relationships, in more or less adverse and sometimes even humorous way.
One should not confuse the distinction between the presence and absence of conflict with the difference between competition and co-operation. In competitive situations, the two or more individuals or parties each have mutually inconsistent goals; either party tries to reach their goal it will undermine the attempts of the other to reach theirs. Therefore, competitive situations will, by their nature, cause conflict but if you have good sportsmanship or are just fair it won't cause undesirable conflict. However, conflict can also occur in cooperative situations, in which two or more individuals or parties have consistent goals, because the manner in which one party tries to reach their goal can still undermine the other individual or party.

Thursday, April 16, 2009

Apr16 Mindmap (C13 Interpersonal and Collaborative Messages)

Apr16 Summary (C13 Interpersonal and Collaborative Messages)

Chapter13 Summary

Why is interpersonal communication so important? First, it helps people understand each other better. Second, it helps people get more information and knowledge. Third, without interpersonal communication, our life would become a desert of emotion and friendship. Interpersonal communication is just like a bridge of understanding between people.

A person who has effective interpersonal communication skills will be open to the ideas of others and willing to put forward views of his or her own – both essential activities in the process of problem solving. So, in fact, interpersonal communication is the process of which two or more individuals communicate. You see this in many different forms every day, from something as normal as a smile or funny face. Interpersonal communication involves both verbal and nonverbal communication. Nonverbal communication refers to body movements or vocal variations that communicate without words. Nonverbal behavior manages and regulates conversation, displays emotions and feelings, provides feedback, and influences others. For example, when I am talking with a friend, I am smiling, nodding my head in agreement. But sometimes I am talking to someone that I am not agree with, but I will smile and seem interested in order to be polite. Those messages (the smile, for example) are not natural. However, my choice to deliver positive feedback is the result of a conscious decision. I want to deliver that feedback for whatever reason. From this chapter, I understand that sometimes we are not aware that we are sending nonverbal signals, and through kinesic behaviors, eye behavior, paralanguage, chronemics, proxemics and haptics to help me better understand my communicative methods.

Wednesday, April 8, 2009

Apr09 Mindmap (C12 Culture: Inside and Out)

Apr09 Summary (C12 Culture: Inside and Out)

Chapter12 Summary

The term "culture" in American anthropology had two meanings: (1) the evolved human capacity to classify and represent experiences with symbols, and to act imaginatively and creatively; and (2) the distinct ways that people living in different parts of the world classified and represented their experiences, and acted creatively. Following World War II, the term became important, albeit with different meanings, in other disciplines such as sociology, cultural studies, organizational psychology and management studies.
Textbook author describes macro Culture as a commonly produced and shared model of reality that communicates how people are expected to behave, think and feel where a micro view of organization culture is that exists within the organization's beliefs, values norms etc. We usually learn macro culture through interaction with family, friends and other member of society. A Macro view of culture includes race/ethnicity, age, gender, sexual orientation etc whereas A Micro view of organizational culture includes corporate culture, co-culture, deep culture, values and beliefs etc of an organization.
Every organization has their own culture and follows with their own styles. Customer service, valuing employees, meeting project deadlines, observing dress codes etc are organization's culture.

Wednesday, April 1, 2009

Apr02 Mindmap (C11 Writing Strategies for Reports and Proposals)

Apr02 Summary (C11 Writing Strategies for Reports and Proposals)

Chapter11 Summary

Reports are a highly structured form of writing often following conventions that have been laid down to produce a common format. Structure and convention in written reports stress the process by which the information was gathered as much as the information itself.
The following stages are involved in writing a report:
• clarifying your terms of reference
• planning your work
• collecting your information
• organizing and structuring your information
• writing the first draft
• checking and re-drafting.
There are two types of components of reports and design strategy they are; executive summary and sample executive summary. In executive summary typical sources of key points in a report are: headings, topic sentences, enumerations, cause and effect statements and essentials.
The skills involved in writing a report will help you to condense and focus information, drawing objective findings from detailed data.
The ability to express you clearly and succinctly is an important skill and is one that can be greatly enhanced by approaching each report in a planned and focused way.